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Wolcen Studio (logo)
Wolcen Studio
26 Avenue Notre Dame
06000 Nice

Date : 29.06.2020
Reference : AFJV-ESUP1304-18083

Wolcen Studio

Wolcen Studio is a video game development company located in Nice, France.

We released our first title in february 2020 : "Wolcen : Lords of Mayhem"

Customer Support (H/F)

Permanent contract Nice (06)

Position Duties

Based in Nice, France, Wolcen Studio is searching for full-time Support Staff to handle a wide variety of customer service-related tasks.

Missions :
  • Moderating in-game chat and our forums.
  • Assisting customers via email and private messages.
  • Be a customer advocate and contribute to the evolution of the department to improve customer service.

Candidate Profile

  • Have previous Customer Service experience, preferably in the video game industry.
  • Perfect English
  • Have exceptional communication skills.
  • Have good computer and technical skills.
  • Be highly organized and hard working.
  • Have the ability to multitask and prioritize work when required.

  • Extensive experience with hack and slash games and other online games.
  • French spoken is a plus


Resume, cover letter, references, web site (if relevant)
To: Recruitment manager