To support this pivotal phase, we are looking for a Community Manager to build and grow our player communities, support our upcoming launch, and keep players engaged across our existing games. You will bring a proactive, independent mindset, strong communication skills, and the initiative to turn ideas into action.
As a core part of the launch team, you will work closely with developers and marketers in our small, autonomous studio. You will take ownership of our community activities and communications, helping shape how players discover, experience, and connect with our games.
$WHAT YOU WILL DO
- Manage and grow our communities : Take charge of our Discord, forums, and social channels, building an active and welcoming community before, during, and after launch.
- Create announcements and devblogs : Write, coordinate, and publish announcements, devblogs, patch notes, FAQs, and event posts in collaboration with the development team.
- Drive community engagement : Encourage discussions, organize regular activities, and engage directly with players. Moderate conversations and ensure community rules are respected, maintaining a positive atmosphere that reflects our studio culture.
- Provide customer support : Answer player questions, handle support requests, and coordinate with the team to investigate and resolve reported issues.
- Manage our newsletters : Plan, write, and send newsletters that keep players informed about our games, upcoming releases, updates, and community events.
- Organize Faeria tournaments : Plan and promote tournaments, coordinate participants, and communicate rules, schedules, and results.
- Bring player feedback to the team : Collect and summarize community feedback, highlight recurring concerns and suggestions, and help the development team understand player priorities.
- Coordinate community activities around key milestones : Plan and deliver community communications and events around announcements, demos, festivals, launches, and major updates.
Resume - cover letter - web site - references... (if relevant)
A l'attention de : COO