26 avenue Notre Dame
Date : 17.09.2020 Reference : AFJV-ETEC1304-18497
Wolcen Studio is a video game development company located in Nice, France.
We released our first title in february 2020 : "Wolcen : Lords of Mayhem"
IT Support Specialist
Permanent contract Nice (06)
Wolcen Studio is looking for an IT Support Specialist to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will manage the implementation and maintenance of our company's computing needs.
Your main responsibilities will be :
To support daily activities for head office : onboarding, training, etc.
To ensure an ongoing interaction with head office users to identify and analyse news needs.
To propose, define and manage plans to regularly update/upgrade software and hardware.
To manage the devices renewal and the proper management of devices stock
To plan, organize, control and evaluate IT and electronic data operations
To design, develop, implement and coordinate systems, policies and procedures
To ensure security of data, network access and backup systems
To act in alignment with user needs and system functionality to contribute to organizational policy
To identify problematic areas and implement strategic solutions in time
To audit systems and assess their outcomes
To preserve assets, information security and control structures
To work on IS budget construction and IS budget updates
To monitor expenses and to propose actions to keep them in line with the IS budget
To authorise and monitor IT purchases, according to validated budget.
To manage contracts and relationships with external suppliers (for IS&T area)
Strong and effective interpersonal communication skills essential
3 / 4 years of experience and relevant qualifications in IS&T area
Experience with IS support, run of operations and project tracking
Previous experience in a Video Game industry would be an advantage
Leadership and autonomy with good reporting skills
Analytical and problem-solving skills
Focused on objectives, user satisfaction and mid-long-term results
Able to work in a fast-paced demanding environment
A flexible, intuitive and proactive approach, capable of dealing with ambiguity
Fluent English spoken and written
Resume, cover letter, references, web site (if relevant) To: Elodie Fallet