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MILLION VICTORIES
75 rue Francis de Pressensé
69 100 Villeurbanne
France

Date : 26.09.2019
Reference : AFJV-SSUP1515-16613

Million Victories

Million Victories develops MMO games on mobile. Million Lords, its first title, is a real-time strategy MMO game ; it is available worldwide on iOS & Android.

Game master


Internship Villeurbanne (69)

Internship Description

Do you like helping people by solving their problems ? Do you know how to handle customers issues with calm and efficiency ? Do you like to interact with players all over the world in a positive way ?

Then this is your dream job !

In this role, you'll be responsible for Million Lords players support. You will represent our studio in one-on-one support interactions and be a friendly and helpful resource for player questions. By reporting and escalating issues to our production teams, you will drive continual improvements in the quality of our game and the experiences we are able to offer our audience.

Specific responsibilities include :
  • aggregating comments, questions, and concerns across all channels, including our Discord server for Million Lords players ;
  • answering players requests, comments and reviews across all channels ;
  • generating and maintaining external support content (game guides, troubleshooting, FAQs)
  • demonstrating professionalism and empathy while interacting with our audience ;
  • coordinating with the engineering teams to get their insight on players issues and providing them with a relevant view on players major concerns.

Candidate Profile

  • with outstanding written and verbal communication skills, as well as perfect grammar and command of the English language ;
  • your passion for gaming can be felt in most of your big life decisions, you love games and take play seriously ;
  • strong organizational skills and rigor ;
  • highly motivated self-starter ; capable of working independently, yet collaboratively, within a fast-paced environment.
If you're a passionate player who wants to join a fast-growing company and make your mark, we'd love to hear from you.

Additional Information

This ad concerns a 6 months paid internship, starting immediately.

Working at Million Victories means :
  • being directly involved in the development of our games and our strategic options ;
  • be sure to be considered when creative ;
  • working with intelligence in a flexible environment ;
  • joining a warm and passionate team.

In short, a great internship. It's time to apply now.

Provide

Resume, motivation letter, references, web site (if relevant)
To: Céline Allary
Apply for this internshipBack

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